Neosys InfosystemsThink Service, Think NEOSYS
Empowering Brands with Nationwide After-Sales Excellence
Our Purpose
The world of Neosys Infosystems revolves around customer satisfaction and brand trust. In an era where technology changes rapidly and consumer expectations are higher than ever, after-sales service is not just a support function—it’s a business-critical asset.
At Neosys, we’re committed to delivering quality-driven, reliable, and timely service support for every product we handle. Whether it's a home appliance in a Tier-4 town or an IT device in a major city, our mission is to ensure that every customer feels heard, helped, and happy.
Our Core Promise
We deliver expert service—at the last mile, in the toughest zones, and under the tightest timelines—so your customers never feel abandoned.
Our Reach
With a presence that spans across 18,000+ pin codes and 600+ cities and towns, Neosys Infosystems is equipped to serve every corner of India. Our dedicated team, supported by advanced CRM systems and logistics networks, makes this possible every day.
- 📍 Service-ready across metros, semi-urban, and rural locations
- ✔️ Hub & spoke service model for optimized TAT (Turnaround Time)
- ✔️ Centralized monitoring with real-time status tracking
- ✔️ 1000+ field engineers and technicians under active deployment
Technology-Enabled Operations
Our cloud-based CRM, mobile service apps, GPS tracking, and centralized dashboards enable real-time coordination and instant escalation resolution, offering complete visibility and control to both clients and end-users.
Creating 360° Value Across the Service Lifecycle
Founded on the vision of building India’s most reliable service ecosystem, Neosys Infosystems is redefining how brands approach after-sales support. Over the years, we’ve helped numerous OEMs, consumer electronics manufacturers, and appliance brands create exceptional post-purchase experiences for their customers.
We are not just a service partner—we are a technology-driven extension of your brand.
- 🔧 Installation, repair, and demo for home appliances
- 💻 Hardware support for IT and digital products
- 🛠️ AMC and preventive services
- 🧩 Spare part logistics, ticket handling, and reverse logistics
- 📞 Multilingual customer care and complaint management
The NEOSYS Approach
PROCESS | TECHNOLOGY | PEOPLE
🔁 Process
We build standardized, efficient service workflows—tailored to each brand’s warranty norms, SLA needs, and customer expectations.
⚙️ Technology
From intelligent ticketing to live dashboards and automated reporting, our tech stack enables unmatched service transparency, real-time performance tracking, and data-backed decisions.
👥 People
Our field force includes certified engineers, technical experts, and coordinators trained to deliver courteous and reliable support—representing your brand with pride.
Why NEOSYS?
- 🚀 We drive service innovation with AI, automation, and analytics
- 🌍 We deliver at scale across India’s geography
- 🤝 We value long-term, transparent client partnerships
In Summary
Neosys Infosystems is more than a service company. We are India’s customer experience engine—backed by technology, driven by passion, and powered by people. If you’re looking for a service partner who can deliver excellence on the ground and insight at the top—we’re ready.